Login|Contact Us
Question and Answer

Printers

Ask a Printers Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a canon MP 540 printer & keep getting a note saying

 

Customer Question

I have a canon MP 540 printer & keep getting a note saying there is a service error 5100
It is suggested that I cancel the printing then turn the printer off then on it takes a long time to then print

Submitted: 923 days and 15 hours ago.
Category: Printers
Value: £12
Status: CLOSED

Accepted Answer

Picture
Expert:  Freddy M. replied 923 days and 14 hours ago.

Canon error 5100 is a print head error.
Remove all the ink cartridges from the machine
Then clean the contacts on the cartridges as well as inside the machine itself
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab
If any of the other cartridges are low, empty, leaking or bulging replace them
Then turn off the machine and unplug it for 70 seconds
Plug it back it and wait for the insert cartridges message
Insert the cartridges and check to see if the problem is still there
If it is it means the print head has failed
In order to fix this the print head inside the printer needs to be replaced
The print head is the part of the printer that puts ink from the cartridges onto the page
Unfortunately this can sometimes cost more to replace then the machine itself

----------------------------------------------------------------------------------------------------------------

Please click "Accept” so I am paid for my time. I am only paid if you click “Accept”.

(Even if you are a subscription or trial member you must click "Accept" for me to be paid.)

If my answer did not work please let me know instead of giving negative feedback.

A Bonus and Positive Feed Back are appreciated.

Expert TypeTechnician
Category: Printers
Pos. Feedback: 94.2 %
Accepts: 6135
Answered: 10/1/2010

Experience: Years of IT and customer support experience

Ask this Expert a Question >
 
Tweet

3 Technicians are Online Right Now

Ask Your Question Now
Printers Questions Date Submitted
I have Open Office 3.4.1. When I go to print my printers will 3/28/2013
Have moved house and PIXMA MG6150 won't connect to my router 3/28/2013
On my 92nd birthday recently my wife (91) and my son gave me 3/28/2013
Hello, I am trying to reinstall my Lexmark Printer to a new 3/27/2013
In our agency, we use the Kyocera universal print drivers hosted 3/26/2013
My power supply does not work, I needed to know how to positively 3/26/2013
NA-150 3/25/2013
I am experiencing problems with my HP Deskjet Printer. I get 3/25/2013
Have been using Dymo printers for years. Have a new batch 3/25/2013
RA-fvh 3/24/2013
RSS
Next 10 >
Ask A Technician
Type Your Printers Question Here...
characters left:

Top Printers Experts

See More Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
90 Technicians are Online Now
Type Your Printers Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC