Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi I am here to help.
Let me know when youre ready.
Ok the error code you are mentioning is for a MCU Communication Error.
The first step to fixing is to try a power cycle, which you already have with no results.
The next step is to reseat the image processor board.
Let me get you the necessary instruction.
That will get you to the image processor board.
At which case you just need to make sure it is firmly inserted into its connection.
Next is to reseat the MCU board:
If reseating both of those boards does not fix the issue, then the MCU and Processor board will need to be replaced.
This looks pretty complex so I will have to try this later tonight. In the meantime, I'll pay you for your time and effort and if your fix does not work, can I get you back tomorrow. How do I do that.
Yes, you can get back to me by using this link: http://www.justanswer.com/questions/3yvdj-i-have-an-phaser-6280-and-it-is-showing-an-error-code-024-371 or adding this page to your favorites.
OK. Will do.