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Ask Omer Mushahwar Your Own Question

Omer Mushahwar
Omer Mushahwar, Technician
Category: Printers
Satisfied Customers: 309
Experience:  IT administrator for 7 years dealing with all types of printers
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Brother DCP-350C error mssg unable to clean 46

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Brother DCP-350C error mssg: unable to clean 46
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Omer Mushahwar :

Hi I am one of the experts here at Just

Omer Mushahwar :

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

Omer Mushahwar :

try this on your machine and let me know if it clears the code for you

JACUSTOMER-f9h1bvom- :


JACUSTOMER-f9h1bvom- :

hi, there's no button Set on my printer.

I switched out of chat mode so we don't time out please do the below commands.
Sorry I was looking at the wrong picture of your button menu.

1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET or OK
b. 0 then press SET or OK
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET or OK
b. 7 then press SET or OK
a. 8 then press SET or OK
b. 3 then press SET or OK
This is to reset the purge counter. Then press stop
5. Using arrow up button look for the following:
a. 0 then press SET or OK
b. 1 then press SET or OK (To reset unit)
a. 9 then press SET or OK
b. 9 then press SET or OK (To exit Maintenance mode)
Omer Mushahwar and 4 other Printers Specialists are ready to help you
Customer: replied 6 years ago.

Yeah!!! Finally printer is out of its 'sickness' :p

Thank you!!! Cool

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