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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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i have a 061-370 error

Customer Question

i have a 061-370 error
Submitted: 6 years ago.
Category: Printers
Expert:  Robert Preston replied 6 years ago.
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Robert Preston :


Troubleshooting Procedure Table
Step Actions and Questions Yes No

1 Check the Laser Unit for correct

Is the Laser Unit correctly installed?

Go to step 3.

Reinstall the Laser Unit. Go
to step 2.

2 Cycle the power.
Does the error still occur?
Go to step 3. Complete.
3 Check the wiring harness connectors
P/J40, P/J41, P/J411, and P/J412
between the MCU Board and the Laser

Are the connectors securely

Go to step 5 Reconnect the
connectors. Go
to step 4.

4 Cycle the power.
Does the error still occur?
Go to step 5. Complete.

5 Replace the Laser Unit (page 8-31).
Does the error still occur?
Replace the
MCU Board
(page 8-59).