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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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We have a Kodak ESP 3250 WHICH IS GIVING THE ERROR CODE 3527.

Resolved Question:

We have a Kodak ESP 3250 WHICH IS GIVING THE ERROR CODE 3527. We put in new cartriges and checked all that we can see, unpluged from computer and electricity supply to reset and still same error. The print head moves to the right and stays?

Please help it's only about 1 month old, and too expensive for my budget and my kids need it for college and school.

thank you XXXXX
Submitted: 6 years ago.
Category: Printers
Expert:  Robert Preston replied 6 years ago.
Chat Conversation Started
Robert Preston :

Hello

Robert Preston :

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

If that does not work then the print head will need to be replaced. This is a common problem with Kodak printers. You can call Kodak at 1-800-421-6699 and they will replace the print head for free.

Thanks and please click the green ACCEPT button after reviewing my answer.

Thanks,
Rob

Customer:

Still doing the same thing. I'm colling the 1-800 number you suggested thank you for your help.

Customer:

Penny Martin

Robert Preston :

No problem.

Robert Preston :

Please press the accept button before you go and have a nice day.

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