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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14563
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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my printer says drum error. We replaced the drum cleaned corona

Resolved Question:

my printer says drum error. We replaced the drum cleaned corona wire and still says drum life at 0.
Submitted: 6 years ago.
Category: Printers
Expert:  John replied 6 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

1- Please remove the drum

2- Then reinsert it following ALL the steps on link below:

Click here --->

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

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