my printer says drum error. We replaced the drum cleaned corona wire and still says drum life at 0.
Optional Information: Make: brother 7340 Model: mfc 7340 Already Tried: we replaced the drum and cleaned the corona wire
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.1- Please remove the drum2- Then reinsert it following ALL the steps on link below:Click here ---> http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000054/faq000154_039.html?reg=us&c=us&lang=en&prod=mfc7340_us_asPlease let me know if the issue is solved or not, so we can continue troubleshootingThank youJohn CappucciComputer Science Engineer*** 4 IMPORTANT THINGS *** (please read them)1- Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort.2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue.3- Positive Feedback is very important to us. Please leave me a positive feedback after you are happy with the answer.4- Any bonus will be greatly appreciated
Experience: CompTIA A+ Certified and 10 years of experience repairing computers and printers.