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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14563
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP Officejet H470 but lost the installation CD. My

Resolved Question:

I have an HP Officejet H470 but lost the installation CD. My wife has it installed on her laptop and I want it on mine for my online classes. How can I do this? I have the serial # XXXXX this helps.
Submitted: 6 years ago.
Category: Printers
Expert:  John replied 6 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

Are you going to use the printer connected to your laptop using a USB cable ?

Thank you
Customer: replied 6 years ago.
yes it will be connected by usb cable. It does have wireless option, but I haven't used that
Expert:  John replied 6 years ago.

Ok, thank you for your input!

Please follow the steps below from your Windows XP laptop:

1- Using Internet explorer click here --->

2- Click "Install Now" and follow the prompts to install the printer software

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

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