How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14387
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a Kodak 5300 and would like to clean printhead, HOW

Resolved Question:

I have a Kodak 5300 and would like to clean printhead, HOW?
Submitted: 4 years ago.
Category: Printers
Expert:  John replied 4 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

In order to clean the print head please follow the steps below:

Clean the printhead:
  1. Press Menu.
  2. Select Clean Printhead, then press OK.
  3. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows steady, press OK.
  5. Select Calibrate Printer.
  6. Select Print Calibration Page
  7. Press Start.
  8. When the print is complete, press Cancel to end the calibration process.
  9. When the print is complete, press Cancel to end the calibration process.
  10. Check the six color bars on the printed calibration sheet.

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

*** 4 IMPORTANT THINGS *** (please read them)

1- Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort.

2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue.

3- Positive Feedback is very important to us. Please leave me a positive feedback after you are happy with the answer.

4- Any bonus will be greatly appreciated

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14387
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
John and 7 other Printers Specialists are ready to help you
Customer: replied 4 years ago.
John, Not real familiar with this online help, anyway I tried your approach as I did many times before, I just wanted to get the head out and look it over, clean, etc. It wouldn't print black on regular paper, just photo paper, now it only wants to print faded crap on photo paper with no black. Kodak has a problem from what I just read on line in a blog. Quess my best bet is just donate this and buy something with fewer problems. Thanks anyway, Don If you want to give me any more advice I'm always open for suggestions. Have a great day!
Expert:  John replied 4 years ago.

Is Kodak asking money for the print head ? If your printer is still new (has warranty) or in some models then give printheads for free. Please ask Kodak about it.

Ok, please follow the steps below in order to remove the print head:


  1. Make sure the printer is on.
  2. Lift the printer access door and wait for the carriage to move to the access position.

    NOTE: For ESP 3250 and ESP 5250 all-in-one printers:
    • On the printer control panel, press Home.
    • Select Maintenance, then press OK.
    • Select Install Ink Cartridges, then press OK.
      If "Install Ink Cartridges" is not an available selection, upgrade the firmware.

  3. Remove any paper that may be loaded in the printer.
  4. Remove the black and color ink cartridges and set them aside.
  5. Remove the existing printhead:
    • For ESP Series Printers, unlatch the printhead by lifting the latch in the center of the carriage.


    • For 5000 Series Printers, unlatch the printhead by pressing the button in the upper-left corner of the carriage.



  6. Lift the printhead out of the carriage.
  7. Remove the new printhead from its bag.

    CAUTION: Do not touch the copper contacts on the printhead, as this may damage it.

  8. Remove the plastic protective shields.
  9. Place the new printhead into the carriage.

  10. Push firmly against the target label of the printhead until you hear a loud snap.


  11. Insert the color ink cartridge into the printhead and press down until you hear it click into place.
  12. Insert the black ink cartridge into the printhead and press down until you hear it click into place.
  13. Close the printer access door.

    The printer detects the new printhead. Follow the instructions on the LCD to calibrate your printer.
    NOTE: ESP 3 all-in-one printers do not require calibration.


Thank you

John Cappucci
Computer Science Engineer
Customer: replied 4 years ago.
Hi, It is out of warranty, they gave me an estimate of about $25. I just haven't followed up with them, thought I could try something myself, 40 years with copier repair. When I got on line researching the comments about the printhead made me doubt whether it's worth messing with! I probably haven't made over 1000 prints. Don

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • John

    Computer Science Engineer

    Satisfied Customers:

    4979
    CompTIA A+ Certified and 12 years of experience repairing computers and printers.
< Last | Next >
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg John's Avatar

    John

    Computer Science Engineer

    Satisfied Customers:

    4979
    CompTIA A+ Certified and 12 years of experience repairing computers and printers.
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Elec & Comp pro

    Satisfied Customers:

    2704
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/SO/sowravd85/2012-6-7_20337_200910140042.64x64.JPG Sowrav D.'s Avatar

    Sowrav D.

    Engineer

    Satisfied Customers:

    2609
    Completed Course In Computer Hardware and Printer Repairing
  • http://ww2.justanswer.com/uploads/RT/rtryan01/2012-6-7_211540_DSCN0331.64x64.JPG Richard's Avatar

    Richard

    Technician

    Satisfied Customers:

    2219
    AAS Degree in Computer Technology.
  • http://ww2.justanswer.com/uploads/LO/LongTermTech/SMILE4LARGE500by500.64x64.GIF Russell H.'s Avatar

    Russell H.

    Printer and Office

    Satisfied Customers:

    2057
    11+ yrs experience, inkjets & lasers, from huge to portable
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Printer Technician

    Satisfied Customers:

    1997
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.com/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Printer and Office Equip. Specialist

    Satisfied Customers:

    1740
    Working as tech support specialist with a worldwide computer manufacturer.
 
 
 

Related Printers Questions

Chat Now With A Technician
John
John
5002 Satisfied Customers
CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.