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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9526
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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my hp printer is printing with other print overlap onto the

Resolved Question:

my hp printer is printing with other print overlap onto the page
how fix?
Submitted: 4 years ago.
Category: Printers
Expert:  Robert Preston replied 4 years ago.
Hello Sir or Madam,

Welcome to JustAnswer Printers & Office. I will be happy to help you with your problem today.

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

Thanks,
Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9526
Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
Robert Preston and 6 other Printers Specialists are ready to help you
Customer: replied 4 years ago.
Hey I got your answer and I am not sure that is right cause the print overlap is from previous things I printed on top of new material I try to print. Each page printed has different old material overlapping new print stuff like it has this on a memory file. Please give feedback thanks

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Robert Preston
Robert Preston
Technician
9526 Satisfied Customers
5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices