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Colin Vincent
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Experience:  City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.
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Regarding Sharp AL-1631 copier, error code H4, any suggestions

Resolved Question:

Regarding Sharp AL-1631 copier, error code H4, any suggestions? It happened during a storm, so it may just be fried.
Submitted: 4 years ago.
Category: Printers
Expert:  Colin Vincent replied 4 years ago.

Hi there

 

The H and 4 error is a Fuser related issue.

 

The fuser is the heated roller than seals the toner onto the paper. It could be that it was damaged by a power surge in the storm but sometimes it can be a temporary error that can be reset.

 

Can you try pressing buttons clr, exposure, clr, exposure, in that sequence. The display will then blank and when it does enter 14, and press the prnt button.

 

Use the clr button several times to get out of the menu and try it again.

If the problem persists the fuser is faulty.

 

 

Colin Vincent, Engineer
Category: Printers
Satisfied Customers: 1544
Experience: City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.
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