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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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my HP officejet Pro 8500 has the message improper shutdown

Resolved Question:

my HP officejet Pro 8500 has the message 'improper shutdown' at the top of the keypad, with "To avoid damage,use the On button to shut down. Do not use apower strip or wall switch to shut down. Where is the On button. Ido not want to shut the printer down. the computer tells me the printer is off line. how do Iget the thing to work
Submitted: 7 years ago.
Category: Printers
Expert:  Robert Preston replied 7 years ago.
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Robert Preston :



Robert Preston :

Unplug the printer from the wall

Robert Preston :

Leave it unplugged for 15 minutes

Robert Preston :

Then plug it back on and it should be good to go

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