Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi Smith, try unplugging it, removing and cleaning the metal contacts on the ink cartridge and printer with rubbing alcohol or similar, THEN TURN ON WITHOUT INK CARTRIDGES INSTALLED.then insert ink cartridges when asked. if the error code still displays, then the printer is shot. You must do it in that exact order..
Thank you & waiting for your reply.