I have a Canon MP490 printer, prints only black and white pictures. using window vista,unable to get correct setting for printer. request assistant. Thank you.Arthur
Optional Information: Make: CanonModel: MP490 series printer Already Tried: everything! when purchase did print color ok. I don't know what happen. assistance, request with correct setting.
Hello Sir or Madam,Welcome to JustAnswer Printers & Office. I will be happy to help you with your problem today.Have you tried uninstalling the printer, restarting the computer and then reinstalling it?Thanks,Robert Preston
Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices