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Namzyanzy
Namzyanzy, Engineer
Category: Printers
Satisfied Customers: 737
Experience:  Part of a technical support team with an experience of more than 8 years in printer troubleshootin
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MY CANON IMAGE CLASS D860 IS SHOWING ERROR E000. WHAT DO I

Resolved Question:

MY CANON IMAGE CLASS D860 IS SHOWING ERROR E000.
WHAT DO I DO TO CORRECT THIS PROBLEM
Submitted: 7 years ago.
Category: Printers
Expert:  Namzyanzy replied 7 years ago.
Hi, please perform the steps mentioned below:

Reset the device when it does not respond.

If the device does not respond, disconnect and then reconnect the power cord.

  1. At the device or at the electrical outlet, disconnect the power cord or adapter.

  2. Wait approximately ten seconds and then reconnect the power cord.

  3. Wait until the device has completed its cycling process before submitting another job request.

Reset the unit

  1. Slide the platen to the left.

  2. Slide the platen back to the right until it locks in place.


Customer: replied 7 years ago.
THIS DID NOT FIX PROBLEM
Customer: replied 7 years ago.
IT IS SHOWING A CODE OF E000. WHAT DO I DO NEXT. I HAVE A BUSINESS AND I NEED THIS PROBLEM FIXED ASAP.
Expert:  Namzyanzy replied 7 years ago.
Please perform the steps mentioned below:

Press Additional Functions key
Press #
Press > to #7 Printer Function
Press Set
Press > to #4 Printer Reset
Press Set
Press <
Unplug printer and repower it.
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