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MY CANON IMAGE CLASS D860 IS SHOWING ERROR E000. WHAT DO I

 

Customer Question

MY CANON IMAGE CLASS D860 IS SHOWING ERROR E000.
WHAT DO I DO TO CORRECT THIS PROBLEM

 



Already Tried:
I UNPLUGED AND REPLUGED

Submitted: 1166 days and 21 hours ago.
Category: Printers
Value: $18
Status: CLOSED
Picture
Expert:  Namzyanzy replied1166 days and 21 hours ago.

Hi, please perform the steps mentioned below:

Reset the device when it does not respond.

If the device does not respond, disconnect and then reconnect the power cord.

  1. At the device or at the electrical outlet, disconnect the power cord or adapter.

  2. Wait approximately ten seconds and then reconnect the power cord.

  3. Wait until the device has completed its cycling process before submitting another job request.

Reset the unit

  1. Slide the platen to the left.

  2. Slide the platen back to the right until it locks in place.


Customer replied1166 days and 20 hours ago.

THIS DID NOT FIX PROBLEM

Customer replied1166 days and 20 hours ago.

IT IS SHOWING A CODE OF E000. WHAT DO I DO NEXT. I HAVE A BUSINESS AND I NEED THIS PROBLEM FIXED ASAP.

Accepted Answer

Picture
Expert:  Namzyanzy replied1166 days and 18 hours ago.

Please perform the steps mentioned below:

Press Additional Functions key
Press #
Press > to #7 Printer Function
Press Set
Press > to #4 Printer Reset
Press Set
Press <
Unplug printer and repower it.

Expert TypeEngineer
Category: Printers
Pos. Feedback: 92.5 %
Accepts: 183
Answered: 4/10/2010

Experience: Part of a technical support team with an experience of more than 8 years in printer troubleshootin

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