My HP officejet 6500 wireless suddenly won't print but sends message that says,"Paper Mismatch"... Press O.K. to cancel.Help!
Make: Hewlett PackardModel: HP Officejet 6500 Wireless
HiPlease do this and let me know
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11yr exp, Comp Engg, Internet expert, Web developer, SEO
I can get to Print Reports...but can't get one that's called Self-Test Report. When it does print it kicks out a white page and goes back to mismatch.
Hi - How and when did this problem begun. Was there a paper jam or did you replace the ink cartridge. - When did you buy this printer and since when are you facing this issue. How often do you use printer.Andy
Happens off and on. My Secretary likes the printer on this better than the Deskjet 6540.No paper jam. Changed ink cartrages lately. It claims it doesn't like the paper or the type set....Even if I change paper type, nothing. It's about a year old. Oh, brother, it's now grabbing my whole stack of paper and telling me it's out of paper.
Andy, thank you for your input and I accept your answer...but I think I may send this piece of junk to fax heaven.
Hello Sandy,The problem is the paper sensor in your printer which has failed. If in warranty send it to HP for free repair. Else you may take quote from local repair shopsAndy