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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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My HP 640 fax can send but does not receive. How can I fix

Customer Question

My HP 640 fax can send but does not receive. How can I fix?
Submitted: 6 years ago.
Category: Printers
Expert:  Robert Preston replied 6 years ago.
Hello Sir or Madam,

Welcome to JustAnswer Printers & Office. I will be happy to help you with your problem today.

f an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (buu04072) (in English).

Robert Preston
Customer: replied 6 years ago.
Thank you for your answer. Before I could implement it, other things went wrong. I tried to make a copy but no image resulted. No needs ink message was made. Since there are now multiple problems, I have decide to get a new machine.
Expert:  Robert Preston replied 6 years ago.