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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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Hello, My Epson stylus CX7800 is giving me an error code E-90 What

Resolved Question:

My Epson stylus CX7800 is giving me an error code "E-90"
What does that mean;how do I fix it?
Thank you!
Submitted: 7 years ago.
Category: Printers
Expert:  Robert Preston replied 7 years ago.

Welcome to JustAnswer Printers & Office. I will be happy to help you with your problem today.

E-90 is a Paper Jam error

Unplug it completely from all cables

Lift it up, turn it upside down and shake it a bit to see if anything comes loose.

Check the rear access and front access using a flashlight to look for any tiny paper scraps or anything else that could be hard to see.

Try forcing a very thick piece of paper into the rollers to see if it dislodges anything.

Finally try using a dampened lint free cloth to clean the rollers in the printer.

See if that works...

Robert Preston
Customer: replied 7 years ago.
I tried these remedies and upon deeper inspection I discovered a broken roller belt. The belt is about 1/4 inch wide, copper in color and spans the width of the back of the printer. The belt is needing to be replaced; can I order a replacement part through this site?
Expert:  Robert Preston replied 7 years ago.
Not through this site. You would need to call:
To order the part.

Robert Preston and other Printers Specialists are ready to help you

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