I unhooked my computer from my printer and then tried to install it later. I put CD in and a popup keeps telling me the printer 922 is there but I need a file, dlbtprod to connect it and it can't find the file on my computer. What do I do now to hook up the computer?
Make: DellModel: 922
Just put Cd in and can't find file so stopped there. What else can I do. I have printer unplugged at power now.
Hi,So did you try downloading the driver from dell.com?
5+ Years Experience as a Computer Technician
No. I was advised to call you and have you hook up the printer. Can you do it now? Shall I plug in printer or leave it unplugged.?
Waiting for answer as to how Dell can hook it up for me.
Hi,You need to have the printer plugged in,and connected to your computer. Meaning to connect to your computer you need to have the usb cable plugged in to both your printer and your computer.
I just wanted to have my printer hooked up tonite. But it is too late now to wait any longer and I will try in the a.m.. Thank you.
Hi, I will be on tomorrow afternoon and tomorrow night. We will fix your issue! Would you like for me to email you when I get online tomorrow, or just reply to this thread saying I'm online?