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Sjena1982
Sjena1982, Engineer
Category: Printers
Satisfied Customers: 2467
Experience:  B.Tech
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I have a Brother LC61 series and the scanner is not connected

Resolved Question:

I have a Brother LC61 series and the scanner is not connected to the PC. How do I connect the scanner to my PC?
Submitted: 7 years ago.
Category: Printers
Expert:  Sjena1982 replied 7 years ago.
Hi,

may i know the Brother model number ?
Customer: replied 7 years ago.
It is an MFC-490cw. thank you!
Customer: replied 7 years ago.
I'm using Windows 7 ... will either of those links work?? Thank you for your help!
Expert:  Sjena1982 replied 7 years ago.
Sjena1982 and other Printers Specialists are ready to help you
Customer: replied 7 years ago.
the printer itself works, I just can't scan. Do I need to do a complete re-install?
Expert:  Sjena1982 replied 7 years ago.
Yes ...

it will solve the problem

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