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I Do have Hp Printer/scanner/camera installed although no longer

 
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  • Answered by:Josh
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Customer Question

I Do have Hp Printer/scanner/camera installed although no longer in use. I still need to down load all my photos on to cd's before I can uninstall all of these but it will not alow me to open photo files without Tray app???????????

 

Optional Information:
Make: Dell
Model: Dimension 3100

Already Tried:
what you suggested!!

Submitted: 1234 days and 10 hours ago.
Category: Printers
Value: $11
Status: CLOSED
Picture
Expert:  Josh replied1232 days and 21 hours ago.

What model scanner do you have?

Customer replied1232 days and 16 hours ago.

I Now have a Brother Original, previously as Epsaon stylus cx5900

Picture
Expert:  Josh replied1232 days and 16 hours ago.

I'm really having trouble understanding what you are asking. Can you explain in as much detail as you can what is happening.

Customer replied1221 days and 12 hours ago.

I am trying to copy all photos from HP Gallery. I am unable to open it as it stsrts up the window installer then asks for CD Rom for Tray app. I do not hava CD Rom !

Customer replied1212 days and 11 hours ago.

Last question/extra details not responded to since 13/2

Accepted Answer

Picture
Expert:  Josh replied1212 days and 11 hours ago.

Give me until tomorrow morning and I will send you instructions on how to fix this

Expert TypeTechnician
Category: Printers
Pos. Feedback: 89.7 %
Accepts: 137
Answered: 2/23/2010

Experience: I work for a HP authorized repair center.

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Customer replied1209 days and 16 hours ago.

still no answer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 
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