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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14351
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP C7250 Photosmart 3-in-1 that has a problem with

Resolved Question:

I have an HP C7250 Photosmart 3-in-1 that has a problem with the ink system. I have gone through the HP Tech. telephone proceedures, where they use the onboard diagnostics to clear the problem. It did not work. HP does not have a list of service providers that work on this product. I feel that tere is something simple wrong with the unit. It was working perfectly well and with no warning an error code showed up and the unit is trashed. I refuse to give up without further investigation. Can you help?
Submitted: 4 years ago.
Category: Printers
Expert:  John replied 4 years ago.
HelloCustomer I am Jhon Cappuccio, Computer Science Engineer. I will be happy to help you.

Can I have the exact error message, please ?

Thank you
Customer: replied 4 years ago.
0xc18a0001
Expert:  John replied 4 years ago.
Please follow all the stpes on link below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3382185

If no luck, you should service the printer. Let me know your zipcode and I will let you know the authorized HP repair centers close to you.

Thank you

Jhon Cappuccio
Computer Science Engineer

* * * Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort. * * *


Any bonus and Positive Feedback are greatly appreciated.

Customer: replied 4 years ago.

If this is the same process that I have already tried on more than one occassion ie. press the * # XXXXX together and go through that process I can tell you it does not work.

 

My zip code is 63017. Please give me the name of a service provider who will work on photosmart products. All that I have found only work on laser printers.

Expert:  John replied 4 years ago.
Here is the list:

Business Name and AddressPhone NoURLMapProfileDistance
Siemens IT Solutions and Services Inc
2322 Millpark Dr
Hazelwood Missouri 63043
Phone No : +1-314-8903380

Profile
6.94 Miles
Orange Computers
11400 Dorsett Rd
Maryland Heights MissouriNNN-NN-NNNN/span>
Phone No : +1-314-9219700

Profile
7.00 Miles
Quantum Technologies
640 Axminister Dr.
Fenton Missouri 63026
Phone No : +1-636-3496600

Profile
7.85 Miles
Micrologic Business Systems Inc
2745 W Clay St Ste C
Saint Charles Missouri 63301
Phone No : +1-636-9466681

Profile
8.34 Miles
Pearl Computer Services Inc
910 First Capitol Dr
Saint Charles MissouriNNN-NN-NNNN/span>
Phone No : +1-636-9498850

Profile
8.49 Miles
Tonercharge of St Louis Inc
13761 Saint Charles Rock Rd Ste 123
Bridgeton MissouriNNN-NN-NNNN/span>
Phone No : +1-314-2980809

Profile
8.88 Miles
Compucom Systems
121 Hunter Ave Ste 207
Saint Louis Missouri 63124
Phone No : +1-314-9638922

Profile
9.06 Miles
Pentech Computer Services Inc
7541Ravensridge Rd
Saint Louis MissouriNNN-NN-NNNN/span>
Phone No : +1-314-9624747

Profile
9.76 Miles

This error is an internal malfunction, sometimes they have to replace the printer.

Ask them for a quote before to get it repaired. Sometimes it is cheaper to buy a new one.

Thank you

Jhon Cappuccio
Computer Science Engineer


John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14351
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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