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I have a Brother 8840MFC. When I print documents or receive

 

Customer Question

I have a Brother 8840MFC. When I print documents or receive faxes the quality of the print is uniformly light. I have turned off the conserve ink feature that I apparently was using, without detriment, before. I don't see any other information in the manual to help explain this. I have replaced the print cartridge.

Thank you. Mary Rita Luecke XXX-XXX-XXXX

 

Optional Information:
Make: Brother
Model: MFC-8840D

Already Tried:
I tried changing the printer cartridge. and I have turned off the Toner Save feature.

Submitted: 1278 days and 15 hours ago.
Category: Printers
Value: $16
Status: CLOSED
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Expert:  Freddy M. replied1277 days and 16 hours ago.

When the machine starts printing lightly it means the print head is starting to get worn. When this happens eventually it starts to just print blank completely. In order to fix this you need to replace the print head inside the machine itself.

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Customer replied1277 days and 14 hours ago.

My office is in my home in Skokie, Illinois. Do you have a list of technicians in the area who are able to do this work?

Accepted Answer

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Expert:  Freddy M. replied1277 days and 14 hours ago.

I apologize I meant the fuser on this machine not the print head it does the same thing but has a different name. To find the closest technician please call this number +1-800-284-4329

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Expert TypeTechnician
Category: Printers
Pos. Feedback: 94.0 %
Accepts: 6281
Answered: 11/18/2009

Experience: Years of IT and customer support experience

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