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Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Mechanic
Category: Porsche
Satisfied Customers: 20668
Experience:  Line Mechanic, Mobile Electronics, Aftermarket Equipment
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Seems like my 2004 cayenne radio has lost its signal,, nav

Customer Question

seems like my 2004 cayenne radio has lost its signal,, nav wont connect and the radio goes from off to the porsche emblem on screen then off again.. time will not set correctly,, i was told I have a fiber optic problem
Submitted: 1 year ago.
Category: Porsche
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Don 'Mo Lurch' replied 1 year ago.

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sorry for the delay............
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Greetings...... “Hi, I’m Don (aka MOLurch) and I look forward to helping you!”
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This sounds like a Software issue
IF you have NOT had any Software Updates done in the last couple of years, you need to have Dealer Update & at the same time test the System for additional Updates & Communication errors.
There is NO Customer Input without the use of updated Dealer PST2 to the diagnostic socket.

apprx 1 hour labor

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