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poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
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I have accidentally detached the vacuum(Polaris type thing)

Customer Question

I have accidentally detached the vacuum(Polaris type thing) and I think I should turn off the pump to reattach it, but I can't figure out to do turn off the pump. It's a pro series. Can you walk me thru it?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 10 minutes. It's my parents' pool and they don't know how to operate the equipment. I'm just visiting.
JA: Who manufactured the pool?
Customer: No idea.
JA: Do you plan on doing the work yourself?
Customer: Yes. I just want to turn off the handy pun and see if I can reattach the vacuum. The suction right now is too strong. Can't get the flap open.
JA: Anything else we should know to help you best?
Customer: Jandy pump.
Submitted: 4 months ago.
Category: Pool and Spa
Expert:  Cole replied 4 months ago.

Hi there, I'm Cole. So usually pumps do not have there own on/off switch but if you just need to shut it down real quick it would probably be faster to just cut the breaker off that controls this pump. there may be one near the pool equipment if not there should be one in house to feed this room. let me know if you think this is plausible.