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poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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We have a Seal salt water chlorinator thats failed but seems

Customer Question

Hello , we have a Seal salt water chlorinator thats failed but seems they are not in bisiness anymore as dont answer the emails sent to them. Its blowen out at the end where the wireing is , looks like its fused out or got wet as burnt through the plastic end and the wire. Can I buy another full cell and just plug it into the timer box?
JA: How long has this been going on? And how severe is the problem?
Customer: 3 days ago no working at all
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: just can it be replaced with another cell and work? Tks
Submitted: 1 month ago.
Category: Pool and Spa
Customer: replied 1 month ago.
Well its been close to 24 hurs and no reply to my question?
Expert:  Billy replied 1 month ago.

My name is***** see your question stumped the panel here.

I just logged on and saw you had not received an answer yet.

I am willing to help you if you still need assistance. Just let me know how the project is going and I can help you or close this question for you.

Once again I apologize for the delay.

Billy

Customer: replied 1 month ago.
Tks, yes got the response from Seal (Brisbane) themselves but took 3 days, now having the cell unit repaired and also found out another cell unit would be compatable as long as the wiring suits. Output 20/25gm per hour etc,
tks
Expert:  Billy replied 1 month ago.

Thank you for the update and I wish you well

Billy

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