How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Poolservice123 Your Own Question
Poolservice123
Poolservice123, CPO, CPI, CBP
Category: Pool and Spa
Satisfied Customers: 481
Experience:  40+ yrs, NSPF Instructor, NC Licensed SwimPool Contractor
67374415
Type Your Pool and Spa Question Here...
Poolservice123 is online now
A new question is answered every 9 seconds

First some details. We own a dynasty Lancelot Hot tub.

Customer Question

First some details.
We own a dynasty Lancelot Hot tub.
-10yrs old.
It started tripping the GFCI this spring at which point we replaced pump one( the bearings were shot )
-Replaced heater
-spa pack replaced 5yrs ago
-new GFCI 50amp installed.
The new GFCI trips as soon as pump one is plugged in.
-pump TWO runs when plugged into either pump one or pump two reciprocal...
-However pump ONE trips when plugged into either Receptical.
Any ideas appreciated!
Submitted: 1 month ago.
Category: Pool and Spa
Expert:  Poolservice123 replied 1 month ago.

It seems you have a bad pump 1. I would claim warranty on it where you purchased. This does happen. A local motor repair shop should be able to check it for you to see if it is bad. If it is you can get something in writing and usually you can just send the label on the pump back and save the shipping costs of returning.

If the pump is determined good then you have incorrect voltage pump (220volt vs 110Volt), it is too large in amperage (you have to go by amperage on pumps not the horse power as there is a large probem with ratings in our industry) or it is wired to the plug wrong. The electrical motor shop should be able to tell you that as well.

If you purchased the pump from Dynasty, get the hot tub serial number and have them match up what pump you need. If you purchased online, you need to get the original pump and look at the amps to see what you need.

I hope that helps and Happy Soaking.

Related Pool and Spa Questions