How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Poolservice123 Your Own Question
Poolservice123, CPO, CPI, CBP
Category: Pool and Spa
Satisfied Customers: 476
Experience:  40+ yrs, NSPF Instructor, NC Licensed SwimPool Contractor
Type Your Pool and Spa Question Here...
Poolservice123 is online now
A new question is answered every 9 seconds

Pump 2 wont stop running, a few hours, if I can, no

Customer Question

pump 2 wont stop running
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: a few hours
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: no everything else works just can't shut off pump 2
Submitted: 12 days ago.
Category: Pool and Spa
Expert:  Poolservice123 replied 12 days ago.

I need to know what hot tub you have to give specifics. However, it sounds like one of two things:

1.) IS pump #2 the pump that is used for the normal filtration and heating? If so, check the filter progam time mode for the pump. If it runs constantly it could be on 12 hour setting to where it will run 24 hours. Also, once you turn the tub off at the breaker and turn back on it could be that you have reset the filter mode and it will come on a run for a couple of hours or it's default time or the time set (it will just change the time the normal filter starts to run).

2.) A relay is not working properly and is staying closed allowing the electricity to continue flowing and not allowing it to turn off. You can unplug the pump at the control center to stop it for the time being. It may work ok for a bit but more than likely it will continue to run improperly until replaced.

Check the filter program times first as that is the easiest.

Related Pool and Spa Questions