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poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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I have a 2 speed pump waterway 48 that I bought and now

Customer Question

hello I have a 2 speed pump waterway 48 that I bought and now power up and no motor start
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just today I replace the whole wet end and motor
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: the old motto was a waterway 2 speed with a green wetted that recreational ware house uses, the new one is a direct cross over that i reused the pigtail is the expert on above ground spas?
Submitted: 23 days ago.
Category: Pool and Spa
Expert:  Billy replied 23 days ago.


My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Expert:  Billy replied 23 days ago.

Do you believe we may have a wiring issue?

Customer: replied 23 days ago.
the old pump worked when i removed it yet the wetted had a blown seal and when we went into high speed water would short breaker
Expert:  Billy replied 23 days ago.

was the wiring same for same?

What is model number of replacement motor

Customer: replied 23 days ago.
i purchased a new 4.5 hp waterway crossover and wired it all to white wire common and red L and black H
Customer: replied 23 days ago.
are you calling me this eve?
Customer: replied 23 days ago.
somehow i feel there maybe a reset of board control ?
Expert:  Billy replied 23 days ago.

I am not currently configured for phone contact so I am forwarding to those that are. Someon3 should be with you..

Customer: replied 23 days ago.
Ok so this system asked if I wanted a to use phone call and no I may have to wait 24 hours for help?
Customer: replied 23 days ago.
waterway(###) ###-####1a
Executive 48 frame 4.5 hp dual speed spa pump 230v
Expert:  Cole replied 22 days ago.

Hi there, I'm Cole. If you still need help I can try and assist.

Expert:  Cole replied 22 days ago.

So does the motor make any noise at all?

Expert:  Cole replied 22 days ago.

Do you possibly have the make/model of the control unit also?

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