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poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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Bypass ilo error? 2 yrs old. no, we have huge party tomorrow

Customer Question

bypass ilo error?
JA: How old is the appliance? Have you gotten error messages before?
Customer: 2 yrs old. no
JA: Do you plan on doing the work yourself?
Customer: we have huge party tomorrow at our clubhouse. $1000 to send a boiler company out today with no guarantees. i will try to fix it my self...
JA: Anything else we should know to help you best?
Customer: how can i bypass the ilo temporarily.
Submitted: 3 months ago.
Category: Pool and Spa
Expert:  Billy replied 3 months ago.

Hello,

My name is ***** ***** I will do my best to assist you. I am looking over your question now and will respond shortly.

Customer: replied 3 months ago.
ok. standing by...
Expert:  Billy replied 3 months ago.

What is the series of the heater?...like 265A for example?

Expert:  Billy replied 3 months ago.

And can you tell me if the pilot ever lights to start burner?

Pilot does not light?

Or pilot lights and then goes out?

Customer: replied 3 months ago.
raypak xtherm p-2005 2yrs old
Customer: replied 3 months ago.
i really can't tell if it lights the burner. I dont know how to see the pilot light.
Customer: replied 3 months ago.
http://www.raypak.com/product.aspx?id=2E5CA44A-3B1A-440C-BA40-1F3B7950DB77
Expert:  Billy replied 3 months ago.

Ok this is a direct fire with a hot surface glow ignitor

Do you know where the glow ignitor is located in front of where gas comes out?

See Here

Customer: replied 3 months ago.
http://cdn.globalimageserver.com/fetchDocument.aspx?id=a988281e-4309-47a3-8fe7-801614e95706can you tell me which part your are talking about?
Expert:  Billy replied 3 months ago.

did you click the blue highlighted link?...it is the part I am talking about

Customer: replied 3 months ago.
i'll go out and check.
Expert:  Billy replied 3 months ago.
Customer: replied 3 months ago.
Ok I found it
Customer: replied 3 months ago.
24 hrs?
Customer: replied 3 months ago.
found it

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