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Rick, General Contractor
Category: Pool and Spa
Satisfied Customers: 19063
Experience:  Licensed construction supervisor with 35+ yrs. experience.
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H-series hayward heater is showing CE error. We had

Customer Question

Hi there - H-series hayward heater is showing CE error. We had torrential rain yesterday and then noticed the error. Any connection?
JA: How old is the appliance? Have you gotten error messages before?
Customer: 1 year old. never had this error before
JA: Do you plan on doing the work yourself?
Customer: depends on how simple it is. really looking to see if there/s a master reset
JA: Anything else you want the pool technician to know before I connect you?
Customer: we have just cleared out phosphates from the ppol
Submitted: 1 month ago.
Category: Pool and Spa
Expert:  Rick replied 1 month ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

A CE error is a communication error between the control module and the display. You can try a reset by powering the unit off wait a mute then power it back up. If the error persists you could have a bad connection or a bad module.

Customer: replied 1 month ago.
I have powered down from the P4 panel - but is there a manual power down from the heater itself? It did not reset
Customer: replied 1 month ago.
does torrential rain have anything to do with this error?
Expert:  Rick replied 1 month ago.

You need to cut all power to the unit usually by turning off the breaker. A bad connection could be affected by the rain so could a bad module.

Customer: replied 1 month ago.
Thank you
Expert:  Rick replied 1 month ago.

You're welcome

Expert:  Rick replied 1 month ago.

I'd appreciate a favorable rating

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