How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask poolguy810 Your Own Question
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
Type Your Pool and Spa Question Here...
poolguy810 is online now
A new question is answered every 9 seconds

I have an existing compool remote that i need to hook up to

Customer Question

I have an existing compool remote that i need to hook up to a new raypac heater. there e is 2 wires from remote. how do i know wich is the hot wire, and wich is the common. the 2 wires from remote are black, and red.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I just intalled heater last week
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 6 months ago.
Category: Pool and Spa
Expert:  Rick replied 6 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the model number of your remote and the model number of the Raypak?

Customer: replied 6 months ago.
I'm not at the job site. here is the number on my receipt-rhm-15-9963 then more numbers 009963-p-m266a-en-c 266btu ng-elec. I dont have the compool model, but it's an older one.
Expert:  Rick replied 6 months ago.

Ok 266 looks like a Raypak # but I need the remote model number to answer your question. You can get back to me when you have it. Just come back to this thread. It won't go away.

Related Pool and Spa Questions