Pool and Spa
Questions about Pool Repair? Ask an Expert Online.
Hi my name is ***** ***** I have been in the plumbing and repair field for 20 years. I will be glad to help you today. When you filled it, did you fill by putting a hose in the filter housing or in the tub?
Try removing the filter and running the hose in there for a minute and put the filter in the water. It will get saturated with water and remove any air in it also. Then after running the hose for a minute then try running it then.
Are all of the jets under water? Now that you ran the hose will air come out of the unions again?
You have pushed each jet button and nothing? Just a click? Try pushing the jet button repeatedly on and off.That may push the air out too. Surely the issue is just that air is keeping the pump from priming.
Turn the breaker back off and check the control board. Check all the connectors are pushed in and connected properly.
Is it 110 volt? Is there a selector on the board to select between 220volt and 110?
There is almost certainly just air lock. Filling the spa in the tub will almost always cause air pockets. They can be difficult to get out and sometimes even need to sit overnight before the air will work it's way out. Are you sure that you were loosening the union on the main pump? It is the main filter pump that is connected by hoses or pipes to the filter canister and spa heater
How many times have you gone through the whole priming process?
Loosen then tighten before starting. No need to loosen the unions on the heater. Just the pump. I think FC is just a filter setting. You may have to let it sit for a while before trying again but surely the issue is air. The startup process can be quite time consuming but it will surely get going once the air has worked it's way out. Repeatedly pushing the jet button on and off could get it primed too.
The worst is that the main board will sometimes be a faulty one. It happens way more often than it should. Anything besides air lock will be covered with warranty so no worries there except for the delay in getting it going.
That was going to be the next thing I would suggest. I look forward to hearing how that goes.
No, not at all but it is likely the control board is faulty. Do you have voltage at the wires going out of the board to the motor? There should be a wiring diagram on the back of the panel or in your manual. Be sure to empty it below the jets before filling again. You do not have to empty the whole thing.
No it would be 110v on black and the same on red making it 220v The voltage is correct. What is it you are measuring that is getting nothing? After the pressure switch? How about testing on the board?
The plug on the board or the motor?
Is there always voltage there or only when turning the pump on from the control?
Look at the wiring diagram on the inside panel and see if there is an inline fuse between those connections and the pumps or a push connector that is not pushed in all the way.
Did you check the connections are pushed in?
Sorry for the delay, i was out late last night on a plumbing call then back to work again today. Yes, looks like it is a warranty issue now with the board or motor.