How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Billy Your Own Question
Billy
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22423
Experience:  Licensed in Hydronics and Boilers
12672042
Type Your Pool and Spa Question Here...
Billy is online now
A new question is answered every 9 seconds

My aqualink box is stuck in service mode, if i turn off

Customer Question

my aqualink box is stuck in service mode, if i turn off breaker it comes back in the same state, unresponsive but stuck in service mode
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: since thursday night, we had a bad thurnderstorm and since then its been stuck
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: just that even if i turn off breaker or hit the reset pinhole it comes back to same state of Service mode
Submitted: 10 months ago.
Category: Pool and Spa
Customer: replied 10 months ago.
if i hit the reset pinhole nothing happens, also the AUX 7 light it lit up and I have no devices on that AUX7 which is interesting, the only other lights active on the pane are Service Mode, SPA Mode, Pools Lights, and Pump. I had the Pool Lights, Spa and Pump working that night
Expert:  Billy replied 10 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying