Pool and Spa
Questions about Pool Repair? Ask an Expert Online.
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
I need to gather some more information from you in order to help.
Is this a vacuum where the pipe plugs into one of the skimmers?Let me know.
Ok. Do you fill the hose with water first, then plug it into the port in the bottom of the skimmer?
Ok, when you say that it stopped, what stopped? The pump? Or there is no suction?
If you remove the hose from the skimmer port when this happens, is the water still being drawn into the skimmer?
Ok. What is the make and model of the cleaner?
Ok. If you would, give me 20 mins or so to look into this and I will respond back.
Ok. I have looked at this. What kind of filter are you using?
Is that a paper filter, sand or DE?
Ok and how many times per year or per season (not sure of your location) do you change it?
Ok, because you are aware that on a suction side unit like yours, the dirt is going into the filter. Pressure side is better but not always available depending on the design of your pool.
If you unplug the cleaner and then plug it back in, does the suction come back?
That is strange. And that is without cleaning the actual cleaner itself?
And also, does your pump lose prime when the cleaner is not running (water level in basket goes down)?
I think what is happening is that the cleaner is presenting a higher pressure requirement to the pump and air is being pulled into the basket past the o-ring on the lid of the basket/ Remove the lid and apply pool grease to the o-ring and reassemble.
Also check the drain plugs on your pump. There may be two of them. Grease them up also.Let me know if that fixes it.I'll be out today but will check in regularly.Steve