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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22006
Experience:  Licensed in Hydronics and Boilers
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Every time the power flickers, my outside panel goes blank

Customer Question

every time the power flickers, my outside panel goes blank and stays for 2 or 3 days, then it comes back to life.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: about a month or 2
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I ordered a new panel with revision T. I have the iaqualink set up. Does this require rev R or will rev T work?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Pool and Spa
Customer: replied 3 months ago.
My question is about the firmware rev. The I aqualink manual states Rev R or later. I ordered one that is Rev T. I was informed that just because T comes after R doesn't mean it is a later rev. Is rev T a later rev than rev R?
Expert:  Billy replied 3 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying

Customer: replied 3 months ago.
No answer yet. I was going to call Jandy to find out.

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