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Billy
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22108
Experience:  Licensed in Hydronics and Boilers
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Have Altamar 850 series. gh speed pump is not running. I can

Customer Question

have Altamar 850 series. High speed pump is not running. I can hear it turn on and off but nothing is running. It was new last year and worked fine. But this year when it started up after winter it did not work.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2-3 months. Also the Display message is ------- but i did not notice this until recently.
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: not that I know of.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Pool and Spa
Expert:  Billy replied 5 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying

Customer: replied 5 months ago.
I am still interested. NOTE. Heard on/off motor but that was just "click" of control box
Expert:  Billy replied 5 months ago.

with a voltmeter...and unit should be running..can you tell me if the motor is getting proper power?

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