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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22398
Experience:  Licensed in Hydronics and Boilers
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We just moved into a house with a pool that has pop up

Customer Question

Hi! We just moved into a house with a pool that has pop up in-floor cleaners. 3 of them were working before we had a pool guy come fix the system that needed replacing. Now none of them pop up more than 1/4 of the way when it is their turn. We can't figure out what the problem may be. Any ideas?
JA: Sometimes pool issues that that you think will be really complicated end up being easy to fix. The Pool Technician I'm going to connect you with knows all the tricks and shortcuts.
Customer: Ok, thank you so much!
JA: Do you plan on doing the work yourself?
Customer: Yes, if possible. Everyone we hire seems to mess it up more. :(
JA: Anything else we should know to help you best?
Customer: The gears are working and it's not that. I guess that's it.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Pool and Spa
Expert:  Billy replied 9 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying

Customer: replied 9 months ago.
If you know an answer I would like one. We are still trying to figure it out. I'm pretty positive the pop ups work but something with the water flow/ pressure may be messed up. Thank you!