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Pete, Electronic Engineer
Category: Pool and Spa
Satisfied Customers: 15449
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Kreepy Krauly 830 unit which has been fantastic

Customer Question

Hi there I have a Kreepy Krauly 830 unit which has been fantastic
It's been working until yesterday
Just stopped working but the power is seemingly working on the caddy
Can't seem to get the unit to spin up in the pool however
Took it out and cleaned impeller and filters
Submitted: 3 months ago.
Category: Pool and Spa
Customer: replied 3 months ago.
The unit is a pentair kreepy krauly 830 prowler
I believe the drive motor may have quit
If I have power showing at the caddy that would imply all good on that side, correct?
The unit is in the pool but will not spin up despite me selecting the 2 or 3 hour cycle
Expert:  Pete replied 3 months ago.

Hi there,

Approximately how old is the unit?

Do you have any equipment available to carry out some tests on the motor?

Customer: replied 3 months ago.
2 years old. I can get an ammeter but don't have one at moment.
Expert:  Pete replied 3 months ago.

Did you take out an extended warranty with the prowler?

If not, then you can proceed to test it yourself.

You will need to test the voltage getting to the motor first.

Let me know the results...

Expert:  Pete replied 3 months ago.

Hi, just checking in on your question, do you need any further assistance?

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