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poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
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My Mastertemp 250 stopped working, I have 240 volts to it

Customer Question

My Mastertemp 250 stopped working, I have 240 volts to it but nothing on the control panel will work.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Start about 3 days ago, before that it worked fine
JA: Do you plan on doing the work yourself?
Customer: hopefully.
JA: Anything else we should know to help you best?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Pool and Spa
Expert:  garrygoeson replied 10 months ago.

Hi:

My name is Garry. I'll be happy to assist you with your heater.

Expert:  garrygoeson replied 10 months ago.

When you state, "nothing on the control panel will work", is the display also blank, where you are not seeing the set temp or anything else?

Customer: replied 10 months ago.
That is correct. No lights on control panel on heater. I checked the transformer. It is warm and I am getting power.

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