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poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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My Mastertemp 250 stopped working, I have 240 volts to it

Customer Question

My Mastertemp 250 stopped working, I have 240 volts to it but nothing on the control panel will work.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Start about 3 days ago, before that it worked fine
JA: Do you plan on doing the work yourself?
Customer: hopefully.
JA: Anything else we should know to help you best?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Pool and Spa
Expert:  garrygoeson replied 3 months ago.


My name is Garry. I'll be happy to assist you with your heater.

Expert:  garrygoeson replied 3 months ago.

When you state, "nothing on the control panel will work", is the display also blank, where you are not seeing the set temp or anything else?

Customer: replied 3 months ago.
That is correct. No lights on control panel on heater. I checked the transformer. It is warm and I am getting power.

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