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poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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I have AquaPure 1400 Control Center. I'm not getting 22-28

Customer Question

I have AquaPure 1400 Control Center. I'm not getting 22-28 VDC to my back pc board then on to the salt cell.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 weeks. Checked the voltages on test points for back & front pc boards yesterday. The transformer output voltage read 101.5 VAC instead of 75 VAC
JA: Do you plan on doing the work yourself?
Customer: Yes, it's pretty easy following Jandy test instructions.
JA: Anything else we should know to help you best?
Customer: Just why I am not getting the dc volts to the back board and to cell
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Pool and Spa
Expert:  Steve G. replied 4 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

What voltage ARE you getting between the center pin and either outside pin of the power cord - when it is plugged in? To measure this, lift it slightly off the cell so you can get your probes in there.

Let me know.

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