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poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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My pilot light will not stay on when I turn the 'dial' to

Customer Question pilot light will not stay on when I turn the 'dial' to on. It immediately goes out.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: since late last year. This is the first time this year that it has happened as its the first time we are using the heater
JA: Do you plan on doing the work yourself?
Customer: depends on what is needed
JA: Anything else we should know to help you best?
Customer: just frustrated ;)
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Pool and Spa
Expert:  Rick replied 4 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

WHat is the brand and model number of your unit?

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