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Russell H.
Russell H., Service Tech
Category: Pool and Spa
Satisfied Customers: 9513
Experience:  8+ years of professional experience
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My handy PDA is stuck in waiting mode Jandy : Is there

Customer Question

My handy PDA is stuck in waiting mode Jandy
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
JA: Is there anything else important you think the Pool Technician should know?
Customer: I cannot adjust the heater because the pds will not pair with it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Pool and Spa
Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I think you might have a defective receiver, if several Jandy PDs don't and won't pair with it. It couldn't just be one PD gone wrong... provided you haven't had the whole system and the PDs on idle all winter season and neglected to check battery freshness in the PDs or replace battery/batteries in even one of them... ?

Customer: replied 5 months ago.
I changed the batteries to bothe the remote and the receiver. Still no luck. What next?
Expert:  Russell H. replied 5 months ago.

Did you test with more than one remote?

Or do you have only one remote to test with?

What is the exact message on the remote you have tested with?

Customer: replied 5 months ago.
I only have one remote. It is stuck saying "waiting"
Expert:  Russell H. replied 5 months ago.

Then either the remote, or the receiver that it interfaces with, is defective.

I'm not sure how to determine which, but examine the receiver also, see if there are any indicator lights, re-seat connections with power Off, then power On and try again.

Customer: replied 5 months ago.
Is there a way to bypass the remote and manually heat the pool while I am waiting to get this fixed? I tried all of that stuff yesterday
Expert:  Russell H. replied 5 months ago.

What model is the Jandy for the pool?

Customer: replied 5 months ago.
Not sure. It has two dials, no digital display
Expert:  Russell H. replied 5 months ago.

Has it worked previously? if so, how long ago?

If the dials don't provide control, there probably is no way of getting control over it except through a different PD or a different receiver module.

Customer: replied 5 months ago.
It is the model LT. Can I start it manually
Expert:  Russell H. replied 5 months ago.

"Press and release the Mode button and select SPA or POOL operation, and it may manage to some extent by itself.

(But - is there a MODE button anywhere but on the PD ? that's the issue here.)

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