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garrygoeson
garrygoeson, Home Appliance Technician
Category: Pool and Spa
Satisfied Customers: 469
Experience:  Over 27 years Repairing Pool & Spa Equipment,Gas Heaters,& Whirlpool Bath Tubs. Certified by many Pool & Spa Manufacturers.
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I have a Jandy control There is 240 v in the control box but

Customer Question

I have a Jandy control
There is 240 v in the control box but my motor will not start
I checks the motor contacts and I am not getting any power
I put Jandy into service mode and still do not get power at the motor
Submitted: 7 months ago.
Category: Pool and Spa
Expert:  garrygoeson replied 7 months ago.

Hi:

My name is Garry. I'll be glad to help with your pool equip.

Expert:  garrygoeson replied 7 months ago.

Is your Jandy an Aqualink System? If so, have you checked the incoming voltage to the relay that connects to your motor? You want to also verify that the relay coil is closing when you turn the motor on.

Please let me know what you find. Thank you

Customer: replied 7 months ago.
Jandy Aqua link
Yes 240 v at the panel
No power at the motor
Expert:  garrygoeson replied 7 months ago.

Find the relay that goes to the motor. The bottom of the relay will have 4 screws. From left to right they are as follows:

the first one is "Line one", next is "Load One", next is " Line Two", and last is "Load Two"

Expert:  garrygoeson replied 7 months ago.

When you press the button to start the pump motor, make sure the relay closes. When the relay closes, you should have 240 volts on "Load one" and "Load Two".

Expert:  garrygoeson replied 7 months ago.

If the relay closes when you press the button to start the pump motor, and you do NOT have 240 volts on loads one and two, check for 240 volts on line one and two. If there is 240 volts there, then you will need to replace the relay.

Expert:  garrygoeson replied 7 months ago.

I'm sorry, but my phone lines are down for repair right now, so I'm unable to call.

Customer: replied 7 months ago.
Are the relays you refer to on the panel if yes where on the panel
If on the motor where on the motor
Expert:  garrygoeson replied 7 months ago.

Sorry for the delay, as I had to leave unexpectantly.

Expert:  garrygoeson replied 7 months ago.

If you go to the outdoor Power Center, remove the panel, below the Control bezel you will see the relays. Trace the conduit from the motor you are having the problem with and you should find the relay that is connected to it.

Expert:  garrygoeson replied 7 months ago.

Hi:

just checking back to see if the info provided was helpful in finding the problem?

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