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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22386
Experience:  Licensed in Hydronics and Boilers
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The gh salt indicator lights after calibration, and the

Customer Question

The high salt indicator lights after calibration, and the generator fails to work. The water has been tested and the salt is not high.
Submitted: 10 months ago.
Category: Pool and Spa
Expert:  Billy replied 10 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying.

Customer: replied 10 months ago.
I've already been charged so I definitely want an answer.
Customer: replied 10 months ago.
Where is my answer? I have gone around and around and still can't find the answer.
Customer: replied 10 months ago.
Account # ***** and Order ID# *****
What is going on?
Customer: replied 10 months ago.
I would like a refund please.