How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Billy Your Own Question
Billy
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22356
Experience:  Licensed in Hydronics and Boilers
12672042
Type Your Pool and Spa Question Here...
Billy is online now
A new question is answered every 9 seconds

I have a raypak propane 406a pool heater. The display says

Customer Question

I have a raypak propane 406a pool heater. The display says pv output fault.
Submitted: 10 months ago.
Category: Pool and Spa
Expert:  Billy replied 10 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying

Customer: replied 10 months ago.
i did not get an answer.
Customer: replied 10 months ago.
I have a raypak pool heater and the digital display reads pcpdocs output fault. I would like to know what that means and how to fix it. Thanks
Expert:  Billy replied 10 months ago.

this is a soft lockout having to do with the pilot...

Have you already rest power?

Customer: replied 10 months ago.
What is rest power?
Expert:  Billy replied 10 months ago.

sorry "reset"

Expert:  Billy replied 10 months ago.

turn power off and back on

Customer: replied 10 months ago.
How do you do that
Expert:  Billy replied 10 months ago.

This means the pv (pilot) was energized but no flame...or pilot is energized when it is not supposed to.

There should be a power switch/breaker for the unit. Turn off and back on and tell me if code clears

Customer: replied 10 months ago.
Unfortunately it is now luring rain out. I turned the heater on and the window now lights up but there is no readout.
Customer: replied 10 months ago.
Pouring rain
Expert:  Billy replied 10 months ago.

Just respond later when you can and I will be notified via email.

Customer: replied 10 months ago.
Ok, thanks.
Expert:  Billy replied 10 months ago.

how did testing go?

Related Pool and Spa Questions