How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Poolservice123 Your Own Question
Poolservice123
Poolservice123, CPO, CPI, CBP
Category: Pool and Spa
Satisfied Customers: 481
Experience:  40+ yrs, NSPF Instructor, NC Licensed SwimPool Contractor
67374415
Type Your Pool and Spa Question Here...
Poolservice123 is online now
A new question is answered every 9 seconds

I have 125 flashing on the Hawkeye hot tub display and the

Customer Question

Good morning I have 125 flashing on the Hawkeye hot tub display and the tub will not work can you give me a clue on what it is and what to do ?
Submitted: 6 months ago.
Category: Pool and Spa
Customer: replied 6 months ago.
Here are pics
Expert:  Poolservice123 replied 6 months ago.

IF you have cartridge filters how old are they? Also there is a flow sensor that can be cleaned off with a scotchbrite pad. IF it has gotten dirty or scaled this can cause a flow error. It can also fail. I have attached a picture. Before replacing this take out your cartridges, run pool and see in a minute or two if the error goes away. If so, then filters are either old or dirty again and may need chemical cleaning. If not then you can check flow sensor out further.

Once you get the flow error light off, you can take a sample of water directly in front of the return where the bubbles come into pool from SWG while it is in generating mode and test for chlorine. It must be in generator mode and you need to take a glass upside down and "catch" the water in that area.

Take into consideration if you have phosphates in water and the SWG cannot produce enough chlorine when they are present in the water.

Expert:  Poolservice123 replied 6 months ago.

CORRECT QUESTION ON THIS PAGE IS:

Do you have a salt generator on this spa?

Expert:  Poolservice123 replied 6 months ago.

Please ignore the first answer...I tried to erase it ....It was directed towards a pool customer.

Customer: replied 6 months ago.
No salt
Customer: replied 6 months ago.
Any clue ?
Customer: replied 6 months ago.
They charged me for that wrong answer
Customer: replied 6 months ago.
Hello ?
Customer: replied 6 months ago.
Can I get an answer please or the rest of my refund please

Related Pool and Spa Questions