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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 21993
Experience:  Licensed in Hydronics and Boilers
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We were going to clean the pool and we backwashed the pool

Customer Question

We were going to clean the pool and we backwashed the pool and then added DE. When we added the DE and we turned the setting back to filter water was still running out and no pressure was buiolding because water was running out. What should we do?
Submitted: 6 months ago.
Category: Pool and Spa
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Billy replied 6 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying. Once again use reply

Customer: replied 6 months ago.
No that's fine . I'd just like a refund of my $5. As minimal as it is I had great concern for my pool.
Expert:  Billy replied 6 months ago.

I have forwarded to customer service.

Thank you

Customer: replied 6 months ago.
I do appreciate you getting back to me. I don't know what happened but....... Thanks again.

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