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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22347
Experience:  Licensed in Hydronics and Boilers
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I have Jandy pump Pda control Pda 8 when I go to menu I only

Customer Question

i have Jandy pump Pda control Pda 8 when I go to menu I only get 3 options
set time
set temp
Palm options
when I hit any get message locked out how do i unlock menu and get full list of options
thank you
Submitted: 12 months ago.
Category: Pool and Spa
Expert:  Billy replied 12 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying. Once again use reply..not "rate

Customer: replied 12 months ago.
Still need help.
Customer: replied 12 months ago.
You charged me 25 bucks to say you didn't answer?
Expert:  Billy replied 12 months ago.

Have you followed the following yet?

To use the System Setup menu Highlight MENU and press SELECT, highlight SYSTEM SETUP and press SELECT. Use the UP/DOWN arrow keys to move the highlight bar up or down to move through the menus. Press SELECT on the highlighted item to move to the next screen.

Customer: replied 12 months ago.
When I go into Menu only 3 options
When I click on any it says "locked out".
3 things that show up when I hit menu are set time , PDA options and set temp.
That's it.
When I select any I get "locked out"
Customer: replied 12 months ago.
Aka Locked out is what screen says.
Expert:  Billy replied 12 months ago.

are you using this manual

Customer: replied 12 months ago.
Yah I pulled it up. But says nothing about "locked out" and limited menu in manual.
We did try to kill power to pump and removed battery's to PDA.
No lock. Also changed channels it talks to box but we can't get speed to change on pump. When we go into speed settings on PDA it allows us to increase RPMs but once we exit out speed goes back to pool speed or we'll go to zero as won't hold increased speed set.We are trying to get pump to speed up to use water feature fountains. But not able to figure out how. And manual pint us to menu which again gives us the locked out message to the three options that show up.
Customer: replied 11 months ago.
when will I get help?
Customer: replied 11 months ago.
When will someone help me.
Customer: replied 11 months ago.
Sure hope I wasn't charged