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poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1671
Experience:  Servicing pools and all brands of spas for over 28 years.
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I have steamiest steam generator model TSG-7 after 10

Customer Question

I have steamiest steam generator model TSG-7 after 10 minutes an error message 13 shows up and the unit shuts down
Submitted: 9 months ago.
Category: Pool and Spa
Expert:  Mike R. replied 9 months ago.

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Do you hear water going into the unit? Does the control seem foggy like there is any moisture inside it?

Customer: replied 9 months ago.
WATER IS GOING INTO THE UNIT BUT normally spits out a little water and then steam comes out--seems to be spitting out a lot more water than normally and then unit shuts down with an error message 13 in the control--the control does not seem foggy so I do not believe there is moisture inside it
Expert:  Mike R. replied 9 months ago.

Does it autoflush or nothing works like it should?

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